Business Websites
A fast, mobile-friendly website that explains what you offer and turns visitors into enquiries.
- Clear service pages
- Enquiry forms that reach your inbox
- Search-friendly structure
Maintenance & Support
Keep your website and software running smoothly
Software needs care after launch. Libraries go out of date, browsers change and your business needs evolve. We keep things secure, backed up and working, and make improvements when you need them.
What is included
Security and dependency updates
Regular updates to the software your site or application depends on.
Backups
Scheduled backups, with periodic checks that they can actually be restored.
Uptime monitoring
We are alerted if your site goes down, often before your customers notice.
Bug fixes
Reported problems are investigated and fixed.
Small improvements
Content changes, new fields, small features and performance tweaks.
Regular summary
A short note on what was updated, fixed or improved.
How we work
How a project works with us
You always know what stage your project is in, what it costs, and what happens next.
Step 1: Discover
A short call to understand your business, the problem and who will use the product. No cost, no commitment.
You get: a summary of what we heard and next steps.
Step 2: Scope
We write down features, timeline and price. Anything not in the scope is discussed before it is added.
You get: a written proposal and fixed milestones.
Step 3: Build
We build in small stages and share working previews so you can give feedback early. Revisions are agreed per milestone.
You get: regular updates and a preview link.
Step 4: Launch & Support
We deploy, hand over access and documentation, and stay available for fixes and improvements.
You get: a live product and an optional support plan.
Maintenance & Support: common questions
Can you support a website or app you did not build?
Yes. We start with a review of the code and hosting, then tell you honestly what state it is in and what we recommend.
How do I request changes or report a problem?
By email or your preferred channel. Response times and what is included are set out in the support plan.
What does a support plan cost?
It depends on the size of the site or application and how much ongoing work you expect. We quote after the initial review.
Related
Other services
Many projects combine more than one of these.
Web Applications
Replace spreadsheets and manual paperwork with a tool built around how your team actually works.
- Bookings, orders or inventory
- Role-based access for staff
- Reports you can act on
APIs & Integrations
Connect the systems you already use so data moves on its own instead of being re-typed.
- Payment and SMS gateways
- Accounting and CRM sync
- Custom APIs for your apps
Need help with Maintenance & Support?
Tell us what you want to build. We will reply within one business day to arrange a short, no-obligation discovery call.